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[RANT] Don't you just hate it when you don't keep a reciept&#3


LiamGTR
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I keep ALL my recipets but can't find this one, 12 month warranty on some discs and pads I bought from Euro Car Parts and they are warped so Car160180 is changing them today for me for £55, and IF I had my reciept I would have gotten a £49.39 refund so new stuff would have only cost £6 :nutter: :nutter: :nutter: :nutter:

 

I have a bank statement proving it's from them and the amount and have phoned them up but apparently they only take reciepts of purchase ;(

 

Also, got overtaken in a traffic jam today, beeped, was given all the whacker signals and what not, bit of a shouting match then he turns his cars rear towards min and sprays my windscreen with his screen wash, whacker, and there was a child seat in the back....

 

Rants over.

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Legally, you don't need a receipt.

 

Good luck getting a refund on warped discs though.

i'm guessing I have no chance then?

 

If you bought using your card you have proof of purchase with time & date simple as that. :thumb:

Yea I did that's how i've got the bank statement and it clearly says "EUROCARPARTS - £49" but apparetly it's not enough :unsure:

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i had warped a brand new set of discs within 15mins of fitting them on my old escort, and that was with new pads aswell! christ knows how quick it would have warped them if the pads were bedded in!

 

obviously they were cheapies but it was only a 1.4 escort at the end of the day and there was no way i was putting fast road discs and pads in the thing!

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I think instead of making the journey over there i'll send them a nice formal e-mail with all the pics and statesment and reciepts Carl has supplied me and go from there.

 

I'll look into that Act wwwd thanks and try and work it into my e-mail

Well it's only useful if you are sure it's a product defect as opposed to 'wear and tear' from excessive use.

 

But if it is a product defect then you're fully entitled to your money back.

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I think instead of making the journey over there i'll send them a nice formal e-mail with all the pics and statesment and reciepts Carl has supplied me and go from there.

 

I'll look into that Act wwwd thanks and try and work it into my e-mail

Well it's only useful if you are sure it's a product defect as opposed to 'wear and tear' from excessive use.

 

But if it is a product defect then you're fully entitled to your money back.

 

Clearly never spent any hours in retail then have you?

The main point in faulty products is that there needs to be a receipt, or some other proof of purchase which means you bought the following items priced at £x.xx each from the company.

 

If the shop wants to be really picky they can refuse a bank statement because all it says is that you spent £49 there. Doesn't include what you buy or whatnot. If they are any good, however, they can check back sales to when it was bought and piece it together but they don't have to.

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I think instead of making the journey over there i'll send them a nice formal e-mail with all the pics and statesment and reciepts Carl has supplied me and go from there.

 

I'll look into that Act wwwd thanks and try and work it into my e-mail

Well it's only useful if you are sure it's a product defect as opposed to 'wear and tear' from excessive use.

 

But if it is a product defect then you're fully entitled to your money back.

 

Clearly never spent any hours in retail then have you?

The main point in faulty products is that there needs to be a receipt, or some other proof of purchase which means you bought the following items priced at £x.xx each from the company.

 

If the shop wants to be really picky they can refuse a bank statement because all it says is that you spent £49 there. Doesn't include what you buy or whatnot. If they are any good, however, they can check back sales to when it was bought and piece it together but they don't have to.

What?

 

I've returned numerous things without a receipt.

 

Plus I spent 7 years in retail, not sure why that's relevant though.

Edited by wwwd
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