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Lloyds Bank Drive-Thru Cash Machines




To Our Valued Customers:-




Lloyds Bank is very pleased to inform you that we are installing new “Drive-Thru” cash point machines where our customers will be able to withdraw cash without leaving their vehicles


To enable our customers to make full use of these new facilities, we have conducted intensive studies to come up with the appropriate procedure for their use.


Please read the procedures that apply to you (i.e. MALE or FEMALE) and remember them for when you use our new machines for the first time







1. Drive up to the cash machine


2. Wind down you car window


3. Insert card into machine and enter PIN


4. Enter amount of cash required and withdraw


5. Retrieve card, cash and receipt


6. Wind up window


7. Drive off







1. Drive up to the cash machine


2. Reverse back the required distance to align car window with cash machine


3. Restart the stalled engine


4. Wind down the window


5. Find handbag, remove all contents onto passenger seat and locate card


6. Turn the radio down


7. Attempt to insert the card


8. Open car door to allow easier access to cash machine due to it’s excessive


distance from the car


9. Insert card


10. Re-insert card the right way up


11. Re-enter handbag to find diary with your PIN written on the inside back page


12. Enter PIN


13. Press “Cancel” and re-enter correct PIN


14. Enter amount of cash required


15. Check makeup in rear view mirror


16 .Retrieve cash and receipt


17. Empty handbag again to locate purse to place cash inside


18. Place receipt in back of cheque book


19. Re-check makeup


20. Drive forward 2 metres


21. Reverse back to cash machine


22. Retrieve card


23. Re-empty handbag, locate card holder and place card into slot provided


24. Restart stalled engine and pull away


25. Drive for 2 or 3 miles


26. Release Handbrake

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