EscortNreg Posted January 26, 2011 Share Posted January 26, 2011 My missus has been suffering the blue screen of death, pretty bad actually, its cutting out and re booting after the blue screen every 4-5 minutes of usage. Any way i can sort this out? Link to comment Share on other sites More sharing options...
dazzler24 Posted January 26, 2011 Share Posted January 26, 2011 Could try going to bios when rebooting and loading default settings,mine used to cut out to blue screen and this fixed it.Del key enters bios on mine but can be any of the F keys. Link to comment Share on other sites More sharing options...
scottg17 Posted January 26, 2011 Share Posted January 26, 2011 (edited) Could be many thingsRAM may be faultyBit of hardware may be faultyA driver could be crashingIncompatible software any recent software added to the PC? any hardware added?Have you tried a system restore to an earlier date?Does it work okay in safe mode? Edited January 26, 2011 by scottg17 Link to comment Share on other sites More sharing options...
EscortNreg Posted January 26, 2011 Author Share Posted January 26, 2011 Could try going to bios when rebooting and loading default settings,mine used to cut out to blue screen and this fixed it.Del key enters bios on mine but can be any of the F keys. Simple instruction on what to do would be a bonus lol Could be many thingsRAM may be faultyBit of hardware may be faultyA driver could be crashingIncompatible software any recent software added to the PC? any hardware added?Have you tried a system restore to an earlier date?Does it work okay in safe mode? Only things recently added to it are MSN and iTunes. The wireless doesnt seem to be working at the moment either, it connects weakly then cuts out but on my iPad and phone its working fine with full signal, could this be related? Link to comment Share on other sites More sharing options...
EscortNreg Posted January 26, 2011 Author Share Posted January 26, 2011 And sorry yes, have tried restoring it but it keeps saying restore failed. Link to comment Share on other sites More sharing options...
Hezz Posted January 26, 2011 Share Posted January 26, 2011 when you get the "bsod" try taking a picture of it on your camera phone and then googling whatever it says on the top line Link to comment Share on other sites More sharing options...
EscortNreg Posted January 26, 2011 Author Share Posted January 26, 2011 when you get the "bsod" try taking a picture of it on your camera phone and then googling whatever it says on the top line Ah, is there an error code or something then? If im honest, i have never really looked at it! Thank god for my iPad! Link to comment Share on other sites More sharing options...
sidrick Posted January 26, 2011 Share Posted January 26, 2011 (edited) Is it a laptop or a desktop? BSOD is most commonly caused by overheating or RAM issues. If it's a laptop, I'd re-seat the RAM, as these can work themselves loose when the unit is picked up in a certain way. If it's a desktop, I'd open it up and make sure the CPU fan is moving freely. I'm shocked there were 3 replies without anybody asking what kind of machine it is :-\ Edited January 26, 2011 by sidrick Link to comment Share on other sites More sharing options...
EscortNreg Posted January 26, 2011 Author Share Posted January 26, 2011 Is it a laptop or a desktop? BSOD is most commonly caused by overheating or RAM issues. If it's a laptop, I'd re-seat the RAM, as these can work themselves loose when the unit is picked up in a certain way. If it's a desktop, I'd open it up and make sure the CPU fan is moving freely. I'm shocked there were 3 replies without anybody asking what kind of machine it is :-\ Its a laptop. I can get to the ram through one of the little hatches underneath cant i? I cant see it being an overheating problem as its only ever used for 1-2 hours at a time and the air intake is on the side. Im thinking now it may be the ram has worked lose as its a 19.5 inch screen and weighs a ton so it can be tricky when picking it up one handed. Link to comment Share on other sites More sharing options...
sidrick Posted January 26, 2011 Share Posted January 26, 2011 Is it a laptop or a desktop? BSOD is most commonly caused by overheating or RAM issues. If it's a laptop, I'd re-seat the RAM, as these can work themselves loose when the unit is picked up in a certain way. If it's a desktop, I'd open it up and make sure the CPU fan is moving freely. I'm shocked there were 3 replies without anybody asking what kind of machine it is :-\ Its a laptop. I can get to the ram through one of the little hatches underneath cant i? I cant see it being an overheating problem as its only ever used for 1-2 hours at a time and the air intake is on the side. Im thinking now it may be the ram has worked lose as its a 19.5 inch screen and weighs a ton so it can be tricky when picking it up one handed. That's exactly how it happens. Chances are if you look where your fingers are when you're lifting it one handed, that's where the RAM hatch will be! I've seen this a lot. It'll be a wee door, normally with 1 screw, with an icon of something that looks like a memory chip (or the millenium bug). Take whatever is in there out, and re-seat it firmly. Link to comment Share on other sites More sharing options...
EscortNreg Posted January 26, 2011 Author Share Posted January 26, 2011 Is it a laptop or a desktop? BSOD is most commonly caused by overheating or RAM issues. If it's a laptop, I'd re-seat the RAM, as these can work themselves loose when the unit is picked up in a certain way. If it's a desktop, I'd open it up and make sure the CPU fan is moving freely. I'm shocked there were 3 replies without anybody asking what kind of machine it is :-\ Its a laptop. I can get to the ram through one of the little hatches underneath cant i? I cant see it being an overheating problem as its only ever used for 1-2 hours at a time and the air intake is on the side. Im thinking now it may be the ram has worked lose as its a 19.5 inch screen and weighs a ton so it can be tricky when picking it up one handed. That's exactly how it happens. Chances are if you look where your fingers are when you're lifting it one handed, that's where the RAM hatch will be! I've seen this a lot. It'll be a wee door, normally with 1 screw, with an icon of something that looks like a memory chip (or the millenium bug). Take whatever is in there out, and re-seat it firmly. Exelent, i will give this a bash when i get in. I will let you know if it works. Thanks Link to comment Share on other sites More sharing options...
markbsi Posted January 26, 2011 Share Posted January 26, 2011 If the fan is running at high speed not long after turning it on it'll be overheating, the air vent maybe on the side but the fan gap is usually on the base and it's been left on and put on the carpet or a rug it will have sucked loads of crap into the area between the heatsink blades and the fan. An easy way to check is see if there's much airflow from the vent Link to comment Share on other sites More sharing options...
PeeWee Posted January 26, 2011 Share Posted January 26, 2011 (edited) If the fan is running at high speed not long after turning it on it'll be overheating, the air vent maybe on the side but the fan gap is usually on the base and it's been left on and put on the carpet or a rug it will have sucked loads of crap into the area between the heatsink blades and the fan. An easy way to check is see if there's much airflow from the vent I wouldn't say the fans are "usually on the base", they can & used to be way back but most are better positioned now.Many laptops also have the fan kick in straight away then slow down as it registers the temperature.Saying this though, it is possible the vents are caked in dust, worth giving the laptop a good blow out with a can of compressed air. Edited January 26, 2011 by PeeWee Link to comment Share on other sites More sharing options...
EscortNreg Posted January 26, 2011 Author Share Posted January 26, 2011 Ok, i took the ram out and put it back in and i think its done it! been testing it for a good ten minutes now and not one blue screen.... Gonna give it ten more minutes and see.. i hate using it, makes me feel like im cheating on my pad lol Link to comment Share on other sites More sharing options...
EscortNreg Posted January 26, 2011 Author Share Posted January 26, 2011 no blue screen and no crashes! usually it would have definatly gone by now!! Thanks Sid and thanks everyone else for your help Now just to sort this wireless problem out, any ideas? If the fan is running at high speed not long after turning it on it'll be overheating, the air vent maybe on the side but the fan gap is usually on the base and it's been left on and put on the carpet or a rug it will have sucked loads of crap into the area between the heatsink blades and the fan. An easy way to check is see if there's much airflow from the vent I wouldn't say the fans are "usually on the base", they can & used to be way back but most are better positioned now.Many laptops also have the fan kick in straight away then slow down as it registers the temperature.Saying this though, it is possible the vents are caked in dust, worth giving the laptop a good blow out with a can of compressed air. It had a good clean out the other week when the charging jack was replaced. Thanks for the advice though think were going to sell this now, she wants to look at getting an iPad. Link to comment Share on other sites More sharing options...
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